KPI's that Drive Results
This course is about ensuring that Key Performance Indicators (KPI's) measure the right things that are needed to acheive business success. Too often, we place emphasis on measuing contributing factors as opposed to the factors themselves that lead to business success.
The course shows participants, step by step, how to develop suitable and impactful KPI's that support an effective scorecard.
The course will cover:
Business imperatives
Types of KPI's
Identifying important KPI's
Lead indicators of performance
Lag indicators of performance
KPI development for individuals
KPI development of teams
Establishing links between individual, unit and organisational KPI's
Managing KPI's
Managing the balanced scorecard
Case studies
Course Location
Available in Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Darwin and Hobart. For further details, please contact us on (02) 9829 7164 or contact@LearnCorp.com.au. The course runs on weekdays and on weekends and is delivered either in the Central Business District of your capital city for the public version of the course, or on site at client premises at no extra cost. Minimum enrolment numbers apply to the public version of the course. These numbers are lower if you wish for the course to run on site at your premises.
The course includes:
Learner Workbook for each participant
Templates
Planning sheets
Case studies
Certificate of Completion at the end of the course
LearnCorp Training Pty Ltd
Delivering courses nationally
Phone (02) 9829 7164
Fax (02) 9475 0531
Mobile 0414 653 183
Mobile 0406 175 182
contact@LearnCorp.com.au
PO Box A1025 Sydney South NSW 1235
Terms and Conditions Apply
For further details or queries, please contact us on (02) 9829 7164 or contact@learncorp.com.au.
