Cash Management and Handling Course
Background to the Course
This course is designed for staff who handle cash and manage its counting, safe keeping and end of day operations. It applies to a retail or semi-retail environment for staff at entry and mid-levels. It is also designed for hospitality staff and those dealing in frequent transactional purchases across a counter.
The course provides a practical and theoretical framework for learners to gain a better understanding of cash operations, their sequence and inter-relationships with the goal of improving cash handling operations.
The course also covers the use of EFTPOS terminals and the relationship between cash and the use of point of sale equipment.
Target Audience
The course is targeted at staff dealing with cash over the counter or those in a transactional sale environment. The course does not provide legal advice and does not use hardware such as cash registers, EFTPOS terminals or point of sale equipment. The class is conducted in a classroom environment using a whiteboard and slides and sample cash notes and coins.
Course Duration
One day from 9.30am to 4.30pm
Location
On-site at the client’s premises.
Course Contents
Cash handling as part of business operations
Start of day operations
Cash register management
Cashier roles and duty roll
Receiving cash
Cash counting and placement
Cash grouping
Detection of counterfeit notes
Cash handling, securitisation, transport and banking
Dual custody and separation of duties
End of day operations
EFTPOS transactions
Case studies
Scenarios
Close
Learning Outcomes
By the end of this course, participants will be able to apply the principles outlined below:
Understand the cash management cycle
Identify points in the process to check cash and its status
Devising plans on the distribution of tasks and managing custody of cash
Learn basic cash counting and grouping techniques
Better understand the general principles of counterfeit cash detection
Materials Provided to each Attendee
Learner Workbook (around 8-10 pages)
Case Studies x 2
Scenarios x 1
A LearnCorp certificate of attendance for each attendee
For further details or queries, please contact us on (02) 9829 7164 or contact@learncorp.com.au.
